How to speak to an Optimum supervisor?
Please call 855-267-8468 to speak to an Optimum representative.
Is Optimum any good?
On the surface, Optimum appears to be one of the better internet options in the New York area for fast speeds, low prices and high overall value. Add that its plans come with unlimited data, a low equipment fee and no required contracts, choosing Optimum for your home internet service seems like a no-brainer.
How do I complain to Optimum?
How To File Optimum Complaints
- The general customer service phone number is 888-276-5255.
- You can also explain your issue and voice your complaint through online chat.
Can you sue Optimum?
Your Optimum contract forbids you from suing Optimum, or their parent company Altice, in a real court, but you can still argue your case in Small Claims Court. In most states, you can sue in small claims for an amount under $5000 or $10,000, which is enough to cover most claims against Optimum.
What is Optimum voice?
OPTIMUM IS ABOUT HUMAN CONNECTION Business Voice helps show your customers what you’re really about ‒ human-to-human connection. With unlimited calling to the U.S., Canada, Puerto Rico and the U.S. Virgin Islands you can connect with customers far and wide for one simple flat rate.
Who is the CEO of Optimum?
Dexter Goei (Jun 20, 2016–)Altice USA / CEO
How do I negotiate with Optimum?
You can call Optimum at +1-866-218-3259 to try and lower your bill by saying you’ll hop to competitors like Verizon Fios, but your odds of success depend on everything from your neighborhood to the agent you’re talking with. Check out our customer service negotiation guide for tips when you’re haggling with Optimum.
How do I escalate an issue on optimum?
If you want to raise the issue with the company, there are a number of different ways to get in touch with Optimum’s customer support.
- The general customer service phone number is 888-276-5255.
- You can also explain your issue and voice your complaint through online chat.
What happens when you cancel optimum?
When you cancel Optimum service, you still have to pay for the full billing cycle, not just the days you actually used. Even if you cancel Optimum just one day into the new month, you owe for the rest of the month—even if that’s hundreds of dollars.
How do I turn off Optimum Voice?
To cancel your Optimum Cablevision subscription, follow these 5 easy steps:
- Dial (855) 276-5255 to connect with customer service.
- Request to speak with a representative.
- Give them your account number details along with customer information.
- Ask for the cancellation of your cable service.
Is Optimum Voice free?
Enjoy the most popular calling features at no additional charge. Plus, all 411 calls are free and unlimited. You can manage your calling features at optimum.net/phone or by using your handset and the access (*) codes below.
Why did my optimum bill go up 2021?
A spokesperson for Altice said that the company notified customers of the change through their billing statement and capped the increases to “ensure that no one customer was overly impacted.” The price hikes are due to the “rising cost of programming, which continues to impact pay-tv pricing industrywide,” the …
How do I complain to optimum?
Who are the executives at optimum?
Leadership
- Michael Grau. Chief Financial Officer. Yossi Benchetrit.
- Pragash Pillai. Executive Vice President, Chief Technology and Information Officer & Customer Experience. Matt Grover.
- Keith Bowen. President, Altice News and Advertising. Colleen Schmidt.
- Lee Schroeder. Executive Vice President, Government Affairs. Michael Olsen.
Who is CEO of Optimum?
What is Optimum retention department?
Optimum’s retention department’s job is to offer you promotions to get you to keep service. If you want to save money, it’s a great option. But if you want to cancel, it’s a waste of time.
How do I cancel my Optimum phone service?
To cancel your Optimum cable service and recurring payments:
- Call customer service on (855) 276-5255.
- Ask to speak with a representative.
- Provide them with your account number and customer information.
- Request cancellation of your cable service.
- You will receive a confirmation letter or email.