How do I get new equipment from Cox?
Call us to request your new equipment at 1-866-961-0848.
Is Cox Available in Virginia?
Cox provides internet, TV, phone and smart home security solutions for its residential customers in Virginia. Check for special offers in your city.
How long do I have to return my Cox equipment?
within 10 calendar days
Cox equipment must be returned within 10 calendar days to avoid unreturned equipment charges. Purchased equipment must be returned to a Cox-owned retail store within 30 days of purchase for a refund by the method used for purchase.
Is Cox Cable in New York?
Cox Cable TV Packages in New York Find Cox TV packages in New York designed the way you want it at prices you can afford. Catch the latest movies or watch past seasons on premium channels like HBO, Showtime, STARZ, Cinemax and EPIX.
How much does Cox charge for equipment?
Cox internet equipment: $12/mo. Without a Panoramic Wifi Gateway, that service costs $10 per month.
Can I return my Cox equipment to any UPS Store?
For customers who are located near a UPS Store or have moved to an area not serviced by Cox, the Return Anywhere option offers the flexibility to return Cox equipment to any UPS store located within the United States. Note: To avoid potential charges, contact us to change your service before you return any equipment.
What happens if I don’t return Cox equipment?
Remember you had agreed to the terms and conditions of the contract of the company. Failure to return the device may lead to penalty and more bills. Again, if your device is leased, it is crucial to return it to keep off from future problems.
Is Cox owned by Xfinity?
It is a privately-owned subsidiary of Cox Enterprises. Cox Communications, Inc….Cox Communications.
| Type | Subsidiary of Cox Enterprises |
|---|---|
| Products | Cable television, broadband internet, VoIP, wireless, Home Security, Business services, Gigablast fiber |
| Revenue | US$11 billion (2016) |
| Number of employees | 20,000 (2020) |
| Parent | Cox Enterprises |
Do I need a modem and a router for Cox?
Device support is limited to equipment rented/purchased from Cox. Installation, maintenance and upgrades may be expensive. You’ll need both a modem and a router. – Panoramic Wifi app—manage your Cox wifi network, change wifi settings and more.
Is Cox cable losing customers?
All seven of the top cable companies lost subscribers in the quarter, with Comcast losing over 400,000, Charter losing 121,000, and Cox losing 70,000. Comcast remains the top cable company with 18.5 million subscribers, while Charter is second with 15.9 million.
Is dish better than Cox?
Cox offers quality service, but it costs you. If you can’t live without its channel lineups, you’re best off bundling it with internet and phone, if the latter is still your thing, because the bundle prices are the best bet for your budget. If you want more channels for a lower price, DISH is the way to go.
Does Cox have good customer service?
Overall Cox customers rated them a 3.6 out of 5, which is ranked 3rd of the 10 internet provider customers we surveyed in our study.