How do I fix Error retrieving information from server?

How do I fix Error retrieving information from server?


  1. Open your phone’s Settings app.
  2. Scroll down and tap on Apps.
  3. Scroll down and tap on the Google Play Store app.
  4. Tap on Force Stop.
  5. Tap on Ok.
  6. Tap on Storage. Note: On a Motorola phone using anything prior to Android 6.0 Marshmallow, you don’t need to tap on Storage.
  7. Tap on Clear Cache.
  8. Tap on Clear Data.

What does error while retrieving information from server DF Dferh 01 mean?

It says “receiving error (RH -01)”? This happens when there are some incompatible apps and therefore Play Store fails to retrieve the information from them. Open Application Manager and Force Stop Play Store and Frameworks Services after clearing the cache. Then reboot the phone.

How do I fix Play Store Error retrieving information from server DF Dferh 01?

Solutions For DF DFERH 01 Play Store Error

  1. Hard Reboot The Phone.
  2. Check For The Updates.
  3. Clear The Cache Files On Android Devices.
  4. Manually Fix The PlayStore.
  5. Try Resetting Google Account.
  6. Enable The App & Google Play Services.
  7. Check The ‘Run In Background’ Settings.
  8. Uninstalling The Updates.

What happens if I uninstall Google Play store?

When you disable Play Store, its icon will disappear from the home screen and app drawer. You won’t be able to update or install apps. However, nothing will happen to existing apps. They will not be removed from your phone.

How can I fix my Play Store error?

Basic troubleshooting steps

  1. Check that you have a strong Wi-Fi or mobile data connection.
  2. Check your storage space.
  3. Check for Android system updates.
  4. Close & reopen the Play Store.
  5. Uninstall & reinstall Play Store updates.
  6. Restart your device.
  7. Clear cache & data from Google Play Services.
  8. Remove & re-add your Google Account.

What happens if I clear Google Play cache?

An curved arrow pointing right. If Google Play Store is having trouble loading, opening, or downloading apps, clearing the app’s cache and data may fix your problem. Clearing the cache will remove temporary files associated with Google Play on your device, while clearing the data will remove any personal settings.

What happens if I clear cache on Google Play services?

Step 2: Clear cache & data from Google Play Services Important: When you clear Google Play Services data or storage, it may delete some information saved to your device, including transit cards, COVID cards, and virtual payment cards saved to Google Pay.

Is Google Play spyware?

The results revealed Google Play Protect, the built-in security software on Android devices, had the lowest success rate. According to the results, Google’s security feature detected only nine out of 29 spyware threats in the test.

Can Google Play services be hacked?

Back in April, Check Point observed 13 percent of Google Play applications/developers were still using this library, while only 8 percent of applications had their separate libraries. Here’s the list of all vulnerable app in Google Play Store that can be hacked to steal your data. You know the facts now.

Do I have to have a Gmail account for Google Play?

When you set up your new Android device you need a Google account so that you can login to the various Google services *play store, maps etc). If you do not wish to use a Gmail account as your Google account login, that is perfectly fine. Google has no visibility into a non Google email.

Will clearing data delete my text messages?

So even if you clear data or uninstall the app, your messages or contacts will not be deleted. However, you will be logged out.