How do I contact Mindbody customer support?

How do I contact Mindbody customer support?

Get in touch

  1. Connect with a specialist.
  2. US: (877) 755-4279.
  3. Canada: (855) 852-0418.
  4. All global phone numbers.

Why is Mindbody not working?

First, check that your browser is fully updated. Mindbody requires web browsers to support the TLS 1.2 security standard—your software will not load when using an outdated, insecure browser. We recommend running the latest version of Google Chrome, Mozilla Firefox, or Internet Explorer.

Why can’t I log into Mindbody?

If your login isn’t allowing access to your site, resetting your password may resolve the issue. Learn how to reset your owner password here, or your staff member login information here. Please feel free to call Technical Support at (877) 755-4279 if you are still unable to log in or if the password will not reset.

How do I email Mindbody?

On your Mindbody site In the upper right corner of your Mindbody site, click on the Help menu. A new menu will appear in the bottom right corner of the screen. Click on Contact Us. This will open a new window where you can send us an email.

What is Mindbody site ID?

If you’re using our classic Mindbody software, Locate your Client ID by looking for the “Site ID” link at the bottom right corner of your Mindbody site. Note: You can also view your Site ID when you’re not logged into your site.

How do I sync my Mindbody account?

If the profile is not linked to a verified account Your client needs to link their Mindbody app account with your business. This can be done by requesting a verification email from the Settings section of the app or by going to

How do I link my Mindbody app to my account?

Here’s how:

  1. In the Mindbody app, click on the Profile icon at the bottom right corner.
  2. Tap on the Settings gear at the top right.
  3. Tap Resend account confirmation email (or Account > Resend account confirmation email on Android devices).
  4. Now check your inbox for the verification email—it should arrive very shortly!

How do I access my Mindbody account?

Please go to and try to create a new account. If you have an existing account, you’ll receive a message stating: “A Mindbody account with this email already exists.” If you don’t remember your login, simply click Forgot your password? to establish a new one.

How do I log into my Mindbody account?

You can access your Mindbody site through your computer, or you can log in through the Mindbody Business® app on a mobile device….To do this,

  1. Find your site.
  2. On the top right, click Staff sign-in.
  3. Enter your username and password on the staff sign-in screen.
  4. Click Sign In.

How do you send an email to a client?

Here are steps you can take to compose an email to new customers:

  1. Write a subject line.
  2. Include a salutation.
  3. Write an introduction.
  4. Evaluate the prospect’s position in the buyer’s journey.
  5. Ensure the email includes your value proposition.
  6. Close the email with a salutation.

How do I log into Mindbody?

How do I reset my Mindbody password?

How to reset your Mindbody password using Mindbody Explore

  1. Click the Login button.
  2. Click the Forgot Password link. The Forgot Your Password window displays.
  3. In the Email Address field, enter your email address.
  4. Click the Reset Password button.

How do I cancel my Mindbody subscription?

Log in to the business’s website. Once you are logged in click on the My Info tab, then Account. Select Auto Pays and click on Terminate next to the contract you wish to cancel.

How do I verify my Mindbody account?

How do I change my Mindbody email?

Go to and sign in with your current Mindbody account credentials.

  1. Click Edit beside your name or email address. Update your info.
  2. Click Save. Now check your email to confirm the change.

How do I verify my email on Mindbody?

How do I reset my Mindbody client password?

If clients are logging in with a Mindbody account, you can send a password resent email from your software….

  1. Look up the client and go to their profile.
  2. Scroll down, and click to expand the Contact section.
  3. Click the Edit link next to the current password field.
  4. You will be redirected to reset the password.
  5. Click Save.

How do you write a technical problem email?


  • Start with Dear and the person’s title and name.
  • Say what the problem is first. Then, give more details.
  • Make it short and clear. Just include the most important information.
  • Say Thank you for your understanding at the end. It shows that you hope the reader will understand your problems.

How do I contact Mindbody support?

US: (877) 755-4279. Canada: (855) 852-0418. All global phone numbers. Have questions about your software or other Mindbody products? Check out our Support Center. Contact support. Looking to book fitness, wellness, or beauty classes? Download the Mindbody app. Need help with the Mindbody app?

What do I do if I am experiencing issues with Mindbody?

If you are experiencing any issues with accessing Mindbody tools or systems, please check the systems status page for updates before submitting your inquiry. By subscribing to these updates, you are notified immediately in the event of an outage or planned maintenance. We value your time and appreciate your business.

Who is Mindbody processing?

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