Can you return things to CeX?

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In our unique 48-hours returns policy, the Customer is entitled to return an Unwanted item within 48-hours of sale for a full refund to a CeX voucher. Refund will be subject to testing and if the item is returned in the same condition as sold.

How long Does a refund take from CeX?

between 3 to 5 working days
How long do CEX returns take? On average, your return will take between 3 to 5 working days to reach CEX.

What is grade b CeX?

B Good – Product in good condition with all essential accessories. No box required. C Working – Product in poor condition and fully working with all essential accessories.

Can I get a cash refund from CeX?

The good thing is that you can get a refund from any CeX store and not necessarily where you bought your product. Just like the Council tax refund or NatWest chargeback policies, CeX also has a refund policy that should be adhered to at all times.

Does CeX take broken items?

CeX doesn’t just buy, sell and exchange but we now repair too! Simply bring your broken device to one of our selected CeX stores across the UK (England, Scotland and Wales) or visit our dedicated repairs website, book it in, and our team of experts will bring it back to life – if they can’t there’s no fee!

Do CeX take smashed screens?

Chantell Sanders‎CeX We buy non-working phones in certain conditions – Non-working (Grade F) – Not working but Phone intact, not crushed or snapped in half. Non-working examples: dead, cracked, broken/bleeding LCD (screen), not powering up, speaker/mic faults, broken aerial, etc.

How do I get a refund from CeX io?

You can obtain the Refund/Return Form under request sent to [email protected] prevent Prohibited Conduct, all payments and information related to Refund/Return may be verified by CEX.IO.

What is unlocked C CeX?

If something has been marked Unlocked C, then this means that while the product is still working, it’s not in the best physical condition. You can expect there to be extensive scratching and other physical blemishes. None of the essential components (like the screen on a phone) will be broken, however.

Do CeX buy faulty items?

Sell Your Faulty Phones at CeX! In addition to offering repairs in selected CeX stores nationwide and online through our CeX Clinic service, you can now sell your faulty phones to CeX online for cash or even more in CeX vouchers! Just look for the “Faulty Phones” section of the site.

Will CeX buy phone with cracked back?

Do CeX accept faulty consoles?

That’s the simple answer. We don’t just fix consoles. We also repair smartphones, consoles and tablets. From repairing broken phone screens to fitting replacements batteries all the way through to new laptop hard drives – we can fix the lot.

Does CeX accept faulty phones?

What is CEX.IO email?

[email protected]
The official email address for contacting our Support team is [email protected].

Can CEX.IO send Bitcoins?

Sending bitcoins You can transfer bitcoins among CEX.IO accounts by using the platform’s voucher system. This comes with no fees.

What is CeX C grade?

C Working – Product in poor condition and fully working with all essential accessories. No box required. F Non-working – (Applicable for Phones and iPads only). Product must be intact and not crushed, bent, or snapped.

What does Unlocked b mean on CeX?

What does Unlocked B mean. If you’re buying something that’s marked as Unlocked B, you can expect to find it in good condition with all essential accessories included. However, it may not come in a box. The product should have a relatively good cosmetic condition, but may have a few scratches.

What is Grade A in CeX?

Grade A means Product in mint condition with original box and all original accessories.