What is Dell basic support?
Dell Onsite Basic Support Onsite basic support provides access to a general telephone support queue for hardware break/fix troubleshooting. This phone support is available during regular business hours only (Monday through Friday from 6:00 AM to 7:00 PM) and excludes regularly observed holidays.
What is Dell Support Plan?
Dell’s ultimate support plan*. Everything you need is included, from around-the-clock access to experts*, to repairs for accidents*, and technicians that come to you*. When used with our SupportAssist technology, it automatically predicts problems before they happen, optimizes PC settings and removes viruses*.
What does Dell support cost?
*$4.99/month refers to price of Monthly Subscription Premium Support on Inspiron Desktops, G Series and select Inspiron Notebooks.
Is Dell SupportAssist free?
How much does SupportAssist cost? SupportAssist is available at no cost; however, features vary by service level entitlement. Systems with Basic service entitlements receive critical updates from Dell plus replacement part self-dispatches that result from Checkup scans.
How do I cancel my Dell subscription?
Auto-renewal can be canceled any time after activation by contacting Dell at the Customer Care Phone Number 1 (800) 624-9897 or using the Dell Digital Locker at //www.dell.com/support/software. To avoid a renewal charge for the next period, auto-renewal must be cancelled prior to the renewal date.
Do I need to pay for Dell SupportAssist?
How much is it to renew Dell SupportAssist?
SupportAssist is free to all customers to help them with diagnosing their computers, and those that want to move up to the Premium Support model can do that starting at $39 per year.
How long does Dell basic warranty last?
Dell-branded hardware products purchased in the U.S. or Canada may come with a 90-day, 1-year, 2-year, 3-year, 4-year, 5-year or other limited hardware warranty….Dell Limited Hardware Warranty.
| Contact | Phone (Canada Only) |
|---|---|
| Individual Home Consumers, Home-Office: | 1-800-847-4096 |
Does Dell basic warranty cover broken screen?
Is accidental damage covered under the basic warranty of my Dell computer? No, accidental damage is covered for Dell computers or monitors which are covered under the Accidental Damage Service offering for that specific product.
Is it worth paying for Dell SupportAssist?
You can, of course, after reviewing the benefits it provides, but my take — especially on machines older than a couple of years — is that it’s not worth the expense. Second, the SupportAssist tool will keep working, and driver and BIOS updates — if any are available — will continue to be installed if you like.
How do I complain about Dell service?
How To File Dell Customer Complaints—Get in Touch With the Dell Complaint Department
- Home & home office: 1-888-676-1302.
- Purchase or upgrade, accessories, or replacement parts: 1-800-357-3355.
- Member purchase program: 1-877-706-1725.
- Extend or update your home warranty for PCs & tablets: 1-800-348-6147.
How do I find my Dell registration code?
How do I register my product? A registration code is sent in the Order Confirmation email for some products. To obtain your license key and gain access to the product in your account, you must enter the registration code on the Product registration tab.
How do I get Dell Support Assist for free?
SupportAssist is now pre-installed on most Dell systems. Visit your Windows start button and select All Programs. You will find SupportAssist inside the Dell folder. If your system does not have SupportAssist pre-installed, follow the download instructions available dell.com/supportassist.
Can I disable Dell SupportAssist?
If you want to keep Dell SupportAssist, but disable it, here’s how to do that in three easy steps: Go to the Start menu and click the “Startup” tab. Uncheck all programs associated with Dell support. Click OK and if prompted to restart the computer, do so.
Is it worth getting Dell warranty?
Unless you plan to keep your Dell computer for a very long time, a Dell extended warranty likely isn’t worth it. They can cost a lot of money – sometimes as much as $300 or more, which is a large percentage of what the device may have cost in the first place.
What Dell warranty covers accidental damage?
Does DELL extended warranty cover accidental damage? DELL extended warranty covers accidental damage. It’s included in the Premium Plus, ProSupport Plus, and Premium Support Plus warranty. These three types of warranty are under the Support Services for Home and Support Services for Business.
Is a cracked screen accidental damage?
If you purchased AppleCare+ or other insurance for your phone you may have coverage for accidental damage. Broken screens are almost always accidental damage and not covered by Apple’s standard 12 month warranty.